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Frequently Asked Questions

Q-What do I do if I have problems filling out my form?

A- Contact kelly@sephardiclink.com. Write down your problem, and if applicable, please note the last button you pressed before the problem occurred. We can also be reached at 1-866-907-LINK (5465). Leave a message, someone will contact you within a few days. Do not contact your agent regarding technical problems.

Q- Can I join even if I am not Sephardic ?

A- If you are Sephardic, or grew up in the Sephardic Community, there should be no problem joining our site, as long as you fill out all of the necessary information on the form. Once the form is submitted, we verify the information with your Rabbi. This is more difficult for us to do if the Rabbi is not familiar with the Sephardic community. In cases such as this(where you are not Sephardic or did not grow up in the Sephardic community), we encourage you to visit our friends at www.sawyouatsinai.com, one of the premiere Ashkenaz Jewish Singles Sites on the Internet today.

Q- Can you guarantee you will find me singles to date as soon as I join?

A- There is never any guarantee. You must understand, especially in our first year, that we have no control when or who will join our site at any given time. While we have been embraced with open arms from the single community from the beginning, we cannot guarantee that individuals who meet your search match criteria will join our database. We have a few suggestions though. Be patient, especially in the first few months. Also, the more selective your criteria are, the less people you will have to choose from.

Q- I’m not interested in being involved on the site on a constant basis. Is there an easier way?

A- Yes, you can take the time to fill out the questionnaire once, and not choose an agent. This way, you are in our database, and should you meet someone else’s criteria, an agent will contact you. Keep in mind though that , without your own agent, you will not have an individual constantly looking on your behalf, and on our site you are unable to look for yourself.

Q- Who do I contact if I have a problem with my agent?

A- Contact kelly@sephardiclink.com or call 1-866-907-LINK (5465) and leave a message name, and number where you can be reached.

Q- How do I know that all of the singles on the site are Jewish according to the standards of my own Rabbi?

A- When a single joins, we check with their rabbinical referral that they are in fact Jewish. While most community Rabbis follow the same standards, sometimes standards can vary from rabbi to rabbi. The same method you would use if you were to date outside of the site should be applied to the dates on the site as well. If you still live with your parents and must approve all dates with them, then we advise you do the same for all matches suggested on this site. Our Agents are merely providing you with a suggestion based on your criteria and their approval should not supersede that of you parents/rabbi should you normally seek out their approval. Please check with your own rabbi to make sure the rabbi that referred a member holds the same standards as your Rabbi.

Q- What are you basing the matches on?

A- There are many different levels involved, depending on how broad or specific each member chooses to be. First, we run a basic match search, which sifts through our database to find the mutual matches based on the search criteria that each chose for themselves. If there is a need to narrow it down further, your agent will look at each potential match side by side on their screen and look at other more detailed criteria. The agent will also have the option to narrow or expand, modify or accommodate the search depending on the feedback that you give them. We also have the option to do a one way match- the options are endless, but we custom tailor each depending on each individuals needs, and depending on the amount of individuals in our database that qualify as a potential match for a particular single.

Q- I am very nervous about putting my information on a website – how will I know who will see it?

A- Rest assured that your information is safe with us. We take pride in the fact that we are different from other websites in that respect. Our program was designed and is maintained by a professional team who are constantly making sure that your information is safeguarded. Furthermore, only the agents are privy to your information. If there Is an agent or two whom you do not wish to share your information with, there is an option for that on the choose an agent page. Only when you match with someone else do we show just a name, photo, and the city and state that the single currently resides in. Even then, the women has the option whether or not the match can view this information.

Q- Why does the form have to be so long?

A- Yes, it may seem long, but all of the information on it is pertinent and necessary. In fact, we cut it down in half from what it first was. If you go to other websites out there, they too are lengthy,even more so, as we all have to have the proper information in order to make a successful match. On top of this standard form, we at Sephardic link have to make sure all of our Jewish criteria is covered as well. So to answer your question, it may seem long, but it’s a one time commitment to fill it out, and after that you never have to fill anything out again. Just sit down once to fill it out, get it out of the way, and make way for the excitement. We are confident that the results will be worth it!

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